Rusko's ("we", "our", "us") is a UK-based premium dog supplement brand. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

When you place an order or create an account with us, we may collect your name, email address, delivery address, phone number, and payment information. We also collect browsing data such as IP address, browser type, and pages visited to help us improve your experience on our website.

We use your personal data to process and fulfil your orders, communicate with you about your purchases, send you marketing communications (only with your consent), and improve our website and services.

We do not sell or rent your personal data to third parties. We may share your information with trusted service providers — such as payment processors and delivery partners — solely to fulfil your order. All third parties are required to handle your data in accordance with applicable data protection law.

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences at any time via the cookie banner on our website.

Under UK GDPR, you have the right to access, correct, or delete your personal data, restrict or object to its processing and request data portability. To exercise any of these rights, please contact us at hello@ruskos.co.uk.

We retain your personal data only for as long as necessary to provide our services and comply with our legal obligations. Order data is typically retained for up to 7 years in line with HMRC requirements.

If you have any questions about this policy or wish to make a complaint, please contact us at hello@ruskos.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) atico.org.uk.